FAQ

Account and newsletter
Personal data requests and information about newsletters.
Delivery
Delivery options, order tracking and information about delivery issues.
Orders and payment
Order information, payment options and more about online orders.
Product information
Warranty information and repair instruction on watches.
Returns and Refunds
How to return items, our return policy and information about refunds.
Sales, vouchers and gift cards
Promotion codes, sale information and how to use vouchers.

Need more help?

We are available Monday – Sunday: 9AM – 9PM CET